Privacy Policy

This privacy policy explains how DICHROIC PTY LTD ("Dichroic", "we", "us") handles information in connection with this website.

Information we collect

This website is primarily used to present information about our company. We collect a limited amount of information in the following ways:

Information you give us. If you contact us by email or submit a form on this site, we collect the details you provide — such as your name, email address, phone number, and the contents of your message.

Information collected automatically. When you visit, our hosting and security provider (Cloudflare) and our analytics provider (Google Analytics) automatically receive technical information such as your IP address, browser and device type, the pages you view, and referring pages. Google Analytics uses cookies and similar technologies to measure how the site is used. This information helps us keep the site secure and understand how it is performing.

Cookies and analytics

We use Google Analytics to understand how visitors use the site. Analytics cookies are only set after you accept them via the cookie banner shown on your first visit — if you decline, Google Analytics is not loaded and no analytics cookies are stored. You can read more in Google's privacy policy. Cloudflare may also set strictly necessary cookies to keep the site secure and running. You can change your mind at any time by clearing this site's cookies and site data in your browser, which will bring the banner back.

How we use your information

We use the information we collect to respond to your enquiries, to operate and secure this website, and to understand and improve how it is used. We do not sell your information. We only share it with the service providers that help us run the site (such as Cloudflare, Google, and our email provider), or where we are required to do so by law.

Where your information is processed

Some of our service providers, including Cloudflare and Google, may store and process information on servers located outside Australia. By using this site you acknowledge that your information may be processed in this way.

Data retention

We keep enquiry correspondence and form submissions only for as long as reasonably needed to deal with your request and to keep ordinary business records. Analytics data is retained according to our provider's standard retention settings.

Your rights

You may ask us to access, correct, or delete any personal information you have sent to us. We handle personal information in line with the Australian Privacy Principles. To make a request, email us at the address below.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Contact us

Questions about this policy or your information? Email hello@dichroic.app or call +61 2 5850 2111.